FAQ | nal-law

I didn't receive the payment invoice via email?

Please make sure you have completed all the steps,

Please check recipient of a payment confirmation email from your bank,

Please note that sometimes the bank takes 24 hours to seize the amount. Please check your email in 24 hours again,

If the problem persists, please contact us again and we will check from your side.

I didn't receive the registration email?

Please refresh your email,

Please check your spam folder,

Please wait a couple of minutes and then refresh your email,

If the problem still persists, please contact us through the channels mentioned on the website

I didn't receive order's email confirmation ?

Please make sure you have completed all the steps.

Please make sure you have completed the payment process,

If the problem persists, please leave your contacting details and someone from the team will contact you in 2 hours.

I can't access my account?

Kindly make sure you have entered the correct email,

Kindly make sure you have entered the correct password

I can't use my credit card?

Kindly make sure you have entered the correct credit card number,

Kindly make sure that the credit card is not expired

I forgot my password?

Go to home page,

Click on login into my account,

Click on forgot my password,

Please enter your email

The prmo-code is not working ?

Please make sure promo code is not expired,

If the problem still persists, contact us through our channels mentioned on the official website

How to register or create a new account ?

Go to the home page,

click on register or new,

Please start filling the required information,

How to login ?

Go to home page,

click on Login,

Please start filling the required email & password,

How to track my orders or view orders history?

Go to home page,

click on Login,

Click on my Orders,

Click on track order,

How to contact my lawyer?

Please leave your contacts details and someone from the Law team contacts you in 2 hours,

How to contact NAL Law Firm Team?

There are 3 channels of contacting NAL law Firm:

Through the chat bot available on the official website,

Through the contact numbers mentioned on the official website,

Through the email mentioned on the website, send your query and you should receive a call or a reply within 1 business day

BETTER REAL THAN FAKE