1.      Contractual Relationship

These Terms of Use ("Terms") govern a company or personal access or use, from within Egypt and abroad of the applications, websites, content,  services (the "Services”), provided by NAL LAW.

PLEASE READ THESE TERMS CAREFULLY before accessing or using NAL LAW services.

By accessing or using the Services, you confirm your agreement to be bound by these Terms, as it constitutes a Legal Agreement between You and NAL LAW. These Terms expressly supersede prior agreements or arrangements with you. NAL LAW may in application to laws immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.

Supplemental terms may apply to certain Services, such as policies for a particular event, program, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Service(s). Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Service(s). Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services.

NAL LAW may amend the Terms from time to time. Amendments will be effective upon NAL LAW's posting of such updated Terms on its website or in the amended policies or supplemental terms on the applicable Service(s). Your continued access or use of the Services after such posting confirms your consent to be bound by the Terms, as amended.

NAL LAW’s collection and use of personal information in connection with the Services in accordance to Laws and policies and is described in www.nal-law.com. You hereby confirm that you have read and accepted the NAL Law Privacy Policy and expressly agree to provide NAL LAW with the necessary personal data for use with the concerned governmental or non-governmental entities competent to perform the Services.

2.      Information about us

• www.nal-law.com is a website operated by NAL LAW Firm. Head office of NAL LAW is located in Business Plaza, Street 90North, New Cairo, Cairo, Egypt. Our VAT number is 276-394-348.                  

3.      Definitions

• “Consumer” shall have the meaning ascribed in Consumer Protection Agency Law.
• “General Terms and Conditions” means these Terms and Conditions.
• “Specific Terms and Conditions” means the Specific Terms and Conditions tailored to cover any product or service that you may purchase from NAL LAW through the Website, and which take priority over these General Terms and Conditions to the extent of any conflict between them.
• “Web site” “Website” or “Site” means the web site you were browsing when you clicked on a link to these General and Special Terms and Conditions, including all subsidiary pages.
• “We” refers to NAL LAW Firm.

4.      Use of the Website

• By accessing www.nal-law.com  and all subsidiary web pages within the site, you agree to these General Terms and Conditions in full, together with any additional or specific terms and conditions we may draw to your attention prior to your purchasing any services from or via this Website.
• All material on the Website and our social media pages is provided for information purposes only and does not constitute legal, accounting or professional advice of any other kind; therefore, it cannot and should not be relied upon as such. If you require any professional advice or services, we recommend you consult a qualified party before acting in reliance on any of the information, or purchasing any of the services, available on or from this Website.

User Account

In order to use most aspects of the Services, you must register for and maintain an active personal user Services account ("Account"). You must be at least 21 years of age, or the age of legal majority in your jurisdiction (if different than 21), to obtain an Account. Account registration requires you to submit to NAL LAW certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method (VISA). You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access or use the Services. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by NAL LAW in writing, you may only possess one Account

User Requirements and Conduct.

The Service is not available for use by persons under the age of 21. You may not authorize third parties to use your Account; you may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when using the Services and you may only use the Services for lawful purposes. In certain instances you may be asked to provide proof of identity or other method of identity verification to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity or other method of identity verification.

Text Messaging and Emails

By creating an Account, you agree that the Services may send you text (SMS) messages or emails as part of the normal business operation of your use of the Services.

Promotional Codes

NAL LAW may, in its sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services, subject to any additional terms that NAL LAW establishes on a per promotional code basis (“ Promo Codes”). You agree that Promo Codes: (1) must be used for the intended audience and purpose, and in a lawful manner; (2) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public forum or otherwise), unless expressly permitted by NAL LAW; (3) may be disabled by NAL LAW at any time for any reason without liability on NAL LAW; (4) may only be used pursuant to the specific terms that NAL LAW  establishes for such Promo Code; (5) are not valid for cash; and (6) may expire prior to your use. NAL LAW reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that NAL LAW determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.

Network Access and Devices

You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from a wireless-enabled device and you shall be responsible for such rates and fees. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto. NAL LAW does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.

5.      Updates and changes to the Website

• We aim to update the Website regularly but we cannot guarantee that information will be accurate, complete and current at all times. We may update this information when necessary, and all information on the Website is subject to such modification from time to time without notice; however, we make no representations, warranties or undertakings of whatever nature about the information, content or materials provided on the Website. This includes, without limitation, the quality, accuracy, completeness and reliability of the information.
• We will use reasonable efforts to keep the Website available to you but it is subject to on-going updates and improvements, and we reserve the right to change or remove (temporarily or permanently) the Website, or any part of it, including all services or prices, without prior notice. By accepting these Terms and Conditions, you confirm that we shall not be liable to you for any such changes or removals that may take place.
• Changes to these General Terms and Conditions and the Specific Terms and Conditions may be made at any time. Your use of the Website and the purchase of services are also subject to any such changes. You accept personal responsibility to check if any changes have been made to the General Terms and Conditions or relevant Specific Terms and Conditions every time you visit the Website or purchase services from us.

6.       Limitation of liability 

The Services are provided on an "AS IS" and "AS AVAILABLE". NAL LAW disclaims all representations and warranties express , implied or statutory, and not expressly set out in these terms ,including the implied warranties or merchantability that fits for a particular purpose and non-infringment.In addition,NAL LAW makes no representation, warranty, or guarantee regarding the reliability, timeliness ,quality, suitability or availability of the services or any services requested through the use of the Services, or that the Services will be uninterrupted or error-free .You agree that the entire risk arising out of your use of the Services, or  any  Services requested in connection therewith, remains solely with You, to the maximum extent permitted under the Applicable Law.

NAL LAW shall not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, including lost profits, lost data, personal injury, or property damage arising out of: (1) your use of or reliance on the Service or your inability to access or use the Services; or (2) any transaction or relationship between You and any third party provider, even if NAL LAW has been advised of the possibility of such damages. NAL LAW shall not be liable for delay or failure in performance resulting from causes beyond NAL LAW’s reasonable control.

• We will undertake all reasonable procedures but if your company formation application is eventually rejected by GAFI (General Authority for Free Zones & Investment) for reasons related to you and your identity, you will not be entitled to a refund for company formations services purchased from NAL LAW. Similarly, your trademark application service is considered delivered once the filing is properly completed and you will not be entitled to a refund if the trademark application is rejected after examination by the Egyptian Trademark Office.
• The delivery of the Due Diligence Express service is deemed completed and no refund of services can be made, when the report is delivered. We accept no liability if the deal for which the due diligence is required does not close, or you do not receive finance for your start-up venture, as a result of the findings of the due diligence process.
• We cannot guarantee and present no warranty, in relation to the time needed to register your company in the Commercial Register in case one of the shareholders is a foreign person or entity, awaiting security clearance from the authorities.
• If you do not purchase the trademark search service, then it is your responsibility to ensure that any trademark – whether word or logo (device) – that you choose does not contradict with known marks or registered trademarks and can be lawfully used by you, even if your trademark gets eventually accepted by the Egyptian Trademark Office.

• You are presented with a range of choices during the ordering process. It is your responsibility to ensure you read and fully understand these choices before proceeding with any purchase. Should you have any queries regarding our services, or any aspect of your order, we strongly recommend that you contact as provided on the Website.

• All orders that you place through this Website are deemed to be an offer by you to purchase the services that we supply, subject to these Terms and Conditions and our acceptance of the order. We may choose to reject any order without disclosing our reason for doing so.
• We only provide services on the basis that you have given us full and proper instructions and the authority to lawfully carry out those instructions. You undertake to ensure the accuracy and completeness of the information you provide for us, and you accept all liability for the rejection of any services or documents due to inaccuracies or incompleteness. We do not accept any liability of whatever nature for errors or omissions in documents that are uploaded, or not uploaded, to our website by you.
• We will verify your identity through the ID card that you will upload when ordering the service. Should we or the authorities not be able to successfully verify your identity, we will require you to provide proof of your identity and address in the form of certified copies of the original documents to satisfy legal requirements. Failure to comply with any request for such documents may result in the cancellation of services. Should any of our checks result in the discovery of illegal or unethical activities, we reserve the right to terminate services without notice and without refund.
• If we cannot submit a company application to GAFI or Security Clearance Division, or trademark application to the Egyptian Trademark Office, because you have omitted information, provided incorrect information, or we require further information to allow us to do so, we will make every attempt to contact you multiple times to obtain the information required to submit your company or trademark application. Should we not manage to rectify this matter within 7 calendar days of your order being placed, we reserve the right to remove your application information from our system after this time.
• Our services are not available for citizens of countries that are in political conflict with Egypt. We reserve the right to not accept, or stop the service, and refund the fees if they were taken, upon receiving an order from citizens of such countries.

• No warranty is given that the functionality of the Website will be uninterrupted or error free, that defects will be corrected, or that the Website - or server that makes it available - are free of viruses or anything else which may be harmful or destructive.
• You must be at least 21 years to obtain our online legal services, and we are not responsible for orders made by persons not satisfying the age requirements. No refunds will be made within the 14 days for persons violating the age requirement, or obtaining the service by providing false date of birth. 
• We shall not be liable to anyone for withdrawing or amending any of the services we sell, or for refusing or failing to process an order for whatsoever reason.

7.       Intellectual Property - Copyright and Trade Marks

• All text, templates, images, information and layouts - other than those supplied by third parties - are the property of NAL LAW Firm.
• You are permitted to view copy and print extracts from this website for your own personal use; however, all rights, intellectual or otherwise, will remain with NAL LAW and do not pass to you. Should you wish to use content of the site for any other purpose, please contact us.
• The copyright of all other materials not belonging to NAL LAW that may feature on this Website belongs to their respective owners.
• Registered and unregistered trademarks, logo designs, registered company names and other such forms of IP are also the property of their respective owners.

8.      Force Majeure

• In connection with the supply of any services ordered by you through the Website, we shall not be liable for any delay or failure to perform any of our obligations if the delay or failure results from events or circumstances outside our reasonable control, and force majeure events as defined under the Civil Code. We shall be entitled to a reasonable extension of our obligations to you (to the extent we owe any such obligations) should a Force Majeure event occur, until the event no longer causes delay.
• If a Force Majeure event to which this clause applies does occur, we agree to notify you as soon as practicable. If the Force Majeure event continues for more than 14 days, either party shall have the right to cancel the agreement. Where services have been paid for in advance but have not been substantially completed, you will be entitled to a full refund from the date of cancellation for all such services. If the service has been partly completed the refund will be according to our refund policy.

9.       Creating an account with us

• The Website provides a facility that allows you to create and register an account with us in order to gain greater access privileges and purchase services. If you choose to register with us, you are solely responsible for maintaining the confidentiality and security of your account and for all activities that occur on or through it - under no circumstances should you disclose your account information to anyone else. You agree to immediately notify NAL LAW of any security breach of your account.
• NAL LAW shall not be responsible for any losses arising out of the unauthorized use of your account, and you agree to indemnify us for any loss or damage we may incur resulting from breach of this clause.
• Once a payment is made the liability related to the card information you provide is transferred to the bank or the processing company. Any cases of fraud or identity theft should be taken up therewith.

10.   Price of Services

• The price of any service that you may purchase from us is set out under the option you select on our Website. Unless otherwise stated, all prices exclude VAT at the prevailing rate on the date of purchase. The total purchase price, including VAT (if any), will be displayed in your shopping cart prior to your confirming the order.
• We reserve the right to update the prices on the Website of any services without prior notice or explanation. Every effort is made to ensure that all prices are correct; however, in the event of serious error, any transaction shall be voided by us, entitling you to a full refund.
• We reserve the right to update, amend, or withdraw the services that we offer on our Website without prior notice or explanation.

11.  Refund policy

• In the event that you make a purchase of a company formation, or trademark registration, package but change your mind prior to the submission of the company application to GAFI – or the trademark application to the Trademark Office-, then we will refund all monies paid to us, provided your written request for a refund is received within 14 days of the date of purchase.
• Refunds cannot be given for the company formation package or any parts of the company formation or trademark registration package, once the requisite applications have been submitted to the competent agency, even if your company formation or trademark registration are later rejected, or withdrawn by you.

• In the event you make a purchase of due diligence express service or any other additional product or service but change your mind – provided we have not already started working on providing the product or service, you will be entitled to a refund of all monies paid to us, provided the notice to cancel is given within 14 calendar days of the purchase date. A refund will not be given for cancellation requests after 14 calendar days from the date of purchase or where we have started working on providing the product or service.
• No refund will be provided if we require cancelling an order for a product or service  due to failure to supply proof of ID, proof of address, or a legalized power of attorney as required by the law and our terms and conditions. This is to ensure we fulfil our obligations regarding the current Anti-Money Laundering regulations and Know Your Customer requirements.
• We will undertake all reasonable procedures but if your company formation application is eventually rejected by GAFI (General Authority for Free Zones & Investment) for reasons related to you and your identity, you will not be entitled to a refund for company formations services purchased from NAL LAW. Similarly, your trademark application service is considered delivered once the filing is properly completed and you will not be entitled to a refund if the trademark application is rejected after examination by the Egyptian Trademark Office.
• The delivery of the Due Diligence Express service is deemed completed, and no refund of services can be made, when the report is delivered. We accept no liability if the deal for which the due diligence is required does not close, or you do not receive finance for your start-up venture, as a result of the findings of the due diligence process.

12.   Your privacy and Data Protection

• All personal data provided to obtain one of the online legal services is privileged under the Lawyer-Client privilege and will be kept secret at the same secrecy measures we use at the law firm for the protection of our clients’ personal information.
•  We respect your confidentiality and take the protection of your personal data very seriously. Therefore we shall not sell or make your data available to any third party without your prior consent.
• You may alter or update any personal information provided to us as part of registration on the Website at any time.
• For the purposes of applicable data protection legislation, NAL LAW will process any personal data you have provided to it in accordance with our Privacy Notice available on the NAL LAW website, and only for the purpose of providing the legal service.  
• You agree that, if you have provided NAL LAW with personal data relating to a third party (1) you have in place all necessary appropriate consents and notices to enable lawful transfer of such personal data to NAL LAW and (2) that you have brought to the attention of any such third party the Privacy Notice available on the Website or otherwise provided a copy of it to the third party. You agree to indemnify NAL LAW in relation to all and any liabilities, penalties, fines, awards or costs arising from your non-compliance with these requirements.
• Please review our Privacy Policy in full, which explains how we treat your personal data and protect your privacy.
• Trust pilot is a consumer review community that builds trust and transparency between consumers and businesses. Trust pilot help NAL LAW proactively collect reviews from our customers. You as a customer, in turn, can voice your opinion and improve online shopping experiences for everyone around the world. Trust pilot invite all of our customers to provide a review of their buying experience using our website. By agreeing to these terms and conditions, you agree to have your information (name, email address and order number) temporarily shared with Trust pilot, to allow them to send you this invitation, however, the information will not be stored. This information will also not be shared with anyone else.

13.  Terminating the use of the Website

• We reserve the right to withdraw or suspend your right to access or use the Website at any time without prior notice and without disclosing our reason for doing so.
• You have the right to notify us in writing that you want to terminate current and future use of the website and to have your account and all data permanently deleted.

14.  Indemnity

You agree to indemnify and hold NAL LAW its affiliates, their officers, directors, employees, and agents harmless from all claims, demands, losses, liabilities, and expenses (including attorneys' fees), arising out of or in connection with: (1) your use of the Services or services obtained through your use of the Services; (2) your breach or violation of any of these Terms; (3) your violation of the rights of any third party.

15.  Waiver

• No waiver by us (whether express or implied) in enforcing any of our rights shall prejudice our right to enforce such rights in the future.

16.  Miscellaneous 

• If any provision of these Terms is held to be illegal, invalid or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of these Terms but the legality, validity and enforceability of the other provisions in these Terms shall not be affected. In that event, the parties shall replace the illegal, invalid or unenforceable provision or part thereof with a provision or part thereof that is legal, valid and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid or unenforceable provision or part thereof, given the contents and purpose of these Terms. These Terms constitute the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter.

• In the event of there being any conflict between these General Terms and Conditions and the Specific Terms and Conditions that apply specifically to the purchase of certain services through this Website, the Specific terms and Conditions shall prevail.
• No person who is not a direct party to any agreement covered by these General Terms and Conditions shall have any right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Agreement.
• As a consumer, you have the right to cancel a contract for the provision of services at any time before 14 calendar days have passed from the day after the contract was made. Any such cancellations must be provided to us in writing. If we have already started fulfilling our side of the Agreement, or in the case of a company formation or trademark registration order, we have submitted the company or trademark application to the competent authorities, before you exercise your right to cancel, the right to cancel is lost.
• You may not assign or transfer these Terms in whole or in part without NAL LAW’s prior written approval. You give your approval to NAL LAW for it to assign or transfer these terms in whole or in part, including to: (i) a subsidiary or affiliate; (ii) an acquirer of NAL LAW’s equity, business or assets; or (iii) a successor by merger. No joint venture, partnership, employment or agency relationship exists between you, NAL LAW or any Third Party Provider as a result of the contract between you and NAL LAW or use of the Services.

17.   Notices

• This clause applies where these General Terms and Conditions or the Specific Terms and Conditions provide expressly or by implication for the service of notices.
• Any notice required to be given under our Agreement with you or in connection with the matters contemplated by it shall, except where otherwise specifically provided, be written in the English language.
• Any such notice shall be addressed to the usual business address of the other party and may be:
• Sent by registered mail with acknowledgement of receipt in Egypt.
• Sent by pre-paid airmail, or by air courier, to any place outside Egypt.
• Sent by electronic mail.
• In all cases, notices shall be deemed to be given within 3 business days from dispatch.

18.   Governing law and Jurisdiction

• Except as otherwise set forth in this Agreement, the Terms of this Agreement shall be exclusively governed by and construed in accordance with the laws of the Arab Republic of Egypt.
• Any dispute, conflict, claim or controversy arising out of or broadly in connection with or relating to the Services or these Terms, including those relating to its validity, its construction or its enforceability (any “Dispute”) shall be resolved by contacting  NAL Law's electronic legal services Customer Service. If such Dispute has not been settled within sixty (60) days after a request to NAL LAW’s Customer Service on customerservice@nal-law.com , such Dispute can then be referred to and shall be exclusively and finally resolved by arbitration under the Rules of Cairo Regional Center for Commercial and International Arbitration.  The Dispute shall be resolved by one (1) arbitrator to be appointed in accordance with rules of Cairo Regional Center for Commercial and International Arbitration. The place of arbitration shall be in Cairo, the language of arbitration shall be English, unless you speak Arabic in such case the arbitration shall be conducted in Arabic. The existence and content of the arbitration proceedings, including documents and briefs submitted by the parties, correspondence from and to the Cairo Regional Center for Commercial and International Arbitration and correspondence, orders and awards issued by the arbitrator, shall remain strictly confidential and shall not be disclosed to any third party without the express written consent from the other party unless: (1) the disclosure to the third party is reasonably required in the context of conducting the arbitration proceedings; and (2) the third party agrees unconditionally in writing to be bound by the confidentiality obligation stipulated herein.